My Account

How can I add or update a profile photo

Written by Geoff Keir
Updated over a week ago

How do I change my phone number?

Written by Geoff Keir
Updated over a week ago

How do I update my email address?

Written by Geoff Keir
Updated over a week ago

I would like to close my account?

Written by Geoff Keir
Updated over a week ago

How can I update my personal or contact details?

Written by Geoff Keir
Updated over a week ago

Getting started

How to get your first transfer going with Send

Written by Geoff Keir
Updated over a week ago

Can someone else deal with my account on my behalf?

Written by Geoff Keir
Updated over a week ago

I don’t live in Australia – can I still open an account?

Written by Geoff Keir
Updated over a week ago

Who can open an account with Send?

Written by Geoff Keir
Updated over a week ago

How do I turn on and off 2-step verification?

Written by Geoff Keir
Updated over a week ago

What if I turned on 2-step verification but I cannot access the 6 digit code on my phone?

Written by Geoff Keir
Updated over a week ago

I've forgotten my password! Help!

I've you've forgotten that password, we can help you out!

Written by Geoff Keir
Updated over a week ago

How do I change my password?

Want help changing your password in our Portal?

Written by Geoff Keir
Updated over a week ago

What is 2-step verification via SMS?

Written by Geoff Keir
Updated over a week ago

Why am unable to receive the SMS verification code?

Written by Geoff Keir
Updated over a week ago

What if 2-step verification isn't working?

Written by Geoff Keir
Updated over a week ago

How do I manage my notifications settings?

Written by Geoff Keir
Updated over a week ago