2-step verification is an extra layer of security with a unique code sent to your phone.

This will make it harder for the wrong people to access your account, even if they have your password.

Each time you log in or update your Send account, you’ll need to enter the 6-digit security code sent to your phone number.

If this hasn't helped, you can contact our friendly service team directly on +61 7 5619 5700 or email info@sendpayments.com and we will help you out!