If you'd like to update your email (note: this will also update your login username) please do the following:

To change your login / email address:

1. Click on your profile icon in the top right-hand corner of the window, or open the hamburger on your mobile

2. Click 'My account'

3. Go to the email section and click on the 'change' button

4. Enter your new email address

5. Enter the 6 digit code to confirm

6. Verify your new email address

If this hasn't helped, you can contact our friendly service team directly on +61 7 5619 5700 or email info@sendpayments.com and we will help you out!