If you’ve set up 2-step verification and it’s not working, you can try the following steps:
1. If it’s not working try resending the code to your phone
2. You can do this when asked to enter in the takeover window
3. Hit 'resend the code' If you can’t use 2-step verification because you cannot access the link on your phone, view this article .
If this hasn't helped, you can contact our friendly service team directly on +61 7 5619 5700 or email email@example.com and we will help you out!