Mistakes happen, so in many instances it is possible to reverse or cancel a transaction. It’s important to contact your account manager as soon as you possibly can after making the transfer to explain the situation. They’ll guide you through the next steps.

To reduce the risk of errors, it’s important to be 100% certain of the details of your transfer and that you’ve understood our important information that can be found here: https://help.sendpayments.com/en/collections/2633210-important-information

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