T&Cs – $500 Luxury Escapes Voucher - August '25

Terms and Conditions

THE PROMOTION PERIOD

3. This Promotion opens on 10 August 2025 and closes at 23:59:59 AEST on 312 August 2025 (‘The Promotion Period’).

THE PROMOTION

4. Where the eligibility and other requirements outlined under the Promotion Terms are met Send will enter eligible clients names in a draw to win a prize pack of premium items up to the value of AUD500 (‘the Promotion Gift’).

5. Only one (1) entry per person is permitted.

6. The winner of the Promotion Gift will be drawn randomly by Send. The draw will take place at 12:00pm AEST on 20 August 2025 at Send Payments, Level 11, 13 Hickson Road, Dawes Point, NSW, 2000.

7. The winner of the Promotion Gift will be contacted by Send by email and/or phone no later than 2 business days after the prize draw and will be announced on the Send’s website and/or social media channels no later than 25 August 2025.

8. If the drawn winner is uncontactable with reasonable attempts, found to be ineligible or fails to claim the prize within three (3) months of the draw date, a redraw will occur in accordance with these Terms and Conditions.

9. If a redraw is required, it will take place at 12:00pm AEST on 8 January 2026 at the same location as the original draw. The redraw winner will be contacted and announces in the same manner as the original draw.

10. The Promotion Gift will be sent to the physical address recorded on the winner’s Send account within 10 business days of confirming eligibility and receipt of delivery details.

11. The selection of the Promotion Gift will be at Send’s discretion and is subject to change and stock availability. Send reserves the right to substitute a prize, including substituting the prize for one of equal, lesser or greater value than the Promotion Gift.

12. Send takes no responsibility if contact details, including address and phone numbers, are not correctly recorded on file.

13. The Promotion Payment is not redeemable for cash, exchangeable or transferable.

14. Send reserves the right to decline to register any person for a Send account. In some instances, Send may, at its sole discretion, require additional information or documentation to complete a registration. Send accepts no liability for delays associated with exercising its discretion.

15. To the extent permitted by law, Send Payments’ and its partners accept no responsibility for any loss, damage or injury (including indirect and consequential loss) suffered or sustained in connection with this Promotion or the Promotion Gift, except for liability that cannot be excluded by law. Send’s total liability under these Promotion Terms is limited in all respects to AUD100.

ELIGIBILITY CRITERIA

16. This promotion is not open to any person employed by Send, its business partners or affiliates, or their immediate family members, during the Promotion Period.

17. This Promotion is open to Attendees of COBA 2025 who:

a. Are aged 18 or older;

b. hold an Australian mobile phone number and/ or an Australian postal address;

c. are a resident of any Australian state or territory except the Australian Capital Territory;

d. successfully register for an account with Send via the official Send Payments website – www.sendpayments.com; and

e. comply with these Promotion Terms and Conditions.   

18. Registrations that are incomplete or do not meet the entry criteria will be deemed invalid.

19. The Promotion does not apply to registrations completed outside the Promotion Period.

20. The determination of whether a client meets the eligibility requirements is at Send’s sole determination based on its records.

​DISQUALIFICATION

21. Send reserves the right to disqualify any entrant who tampers with the entry process, submits an entry not in accordance with these Promotion Terms, or engages in any unlawful or improper conduct that jeopardises the fair and proper conduct of the Promotion.

PRIVACY

22. By entering this Promotion, entrants consent to Send collecting, store, and using personal information for the purposes of administering the Promotion and in accordance with Send’s privacy policy available at: Privacy Policy | Send Help Center

GENERAL ADVICE AND RELATIONSHIP

23. Any advice provided in respect the financial products purchased under this Promotion is general advice only and has been prepared without taking into account any clients’ objectives, financial situation or needs. Before purchasing any financial products, all clients should consider whether it’s appropriate to them, in light of their objectives, financial situation or needs. 

24. Before taking part in the promotion and making any decision in relation to the offered product, all applicants should consider Send’s Terms and Conditions, Product Disclosure Statement, and Financial Services Guide, and consider whether participating in the promotion is in line with their own objectives, financial situations or needs.

25. By entering this Promotion, each entrant warrants and agrees that:

a. Participation in this Promotion does not create any relationship of employee, agency, partnership, authorised representative, joint venture or otherwise between Send and the entrant;

b. Entrants are not authorised by Send to make any representations, guarantees or warranties on Send’s behalf in relation to Send’s services.

​YOUR OBLIGATIONS

26. You warrant and agree that: 

a. you will comply with the obligations outlined under these Terms and Conditions of Promotion; 

b. you will provide any additional information or documentation requested by Send from time to time required to enable Send to determine whether you meet the Eligibility Criteria or to otherwise facilitate providing a Promotion Gift to you under these Terms and Conditions. 

c. you will comply with any reasonable directions or processes advised by Send to facilitate the Promotion Gift or to enable you to participate in the Promotion. 

27. Send may decline to provide the Promotion Gift where you are in breach of these Terms and Conditions. 

28. Send accepts no liability for: 

a. any direct or indirect loss, damages, claims, fees or costs which arise from Send exercising its discretion under these Promotion Terms or under its Terms and Conditions of service. 

b. any direct or indirect loss, damages, claims, fees or costs arising from your participation in the Promotion.

c. your failure to ensure that your details on your Send account are current and correct.

d. sending the Promotion Gift to the physical address recorded in your Send account records.

e. your failure to provide information or documents requested by Send pursuant to these Promotion Terms or Send’s Terms and Conditions of service in a timely manner.

AMENDMENTS 

29. You may withdraw from participating in this Promotion by providing notice in writing to Send at marketing@sendpayments.com

30. You may update the physical address that the Promotion Gift is sent to by contacting marketing@sendpayments.com. Send may request (but is not obliged to request) evidence that the change in address details are authorised, or that the address is accurate.

31. Send may update, amend or terminate the following from time to time without notice to you:  

a. These Terms and Conditions;   

b. The eligibility requirements of transfers and requirements to participate in the Promotion;  

c. The structure, framework and type of the Promotion. 

32. Where Send updates, amends or terminates these Terms and Conditions or any processes relating to this Promotion, the updates, amendments or termination will apply to any transfers booked after the date of the relevant update, amendment or termination. 

33. This promotion does not require a trade promotion permit and is not conducted in the Australian Capital Territory (ACT).

34. This promotion may be communicated through Send’s customer support channels, partner outreach and direct marketing communications directing eligible individuals to register at www.sendpayments.com

DEFINITIONS

35. For the purposes of these Terms and Conditions the following definitions are applied